Welcome to our online store! Risiry.lk, If you visit or shop in this website, you accept these conditions. Please read them carefully.
SHIPPING AND RETURNS
It’s always our goal to make your ordering process as efficient as possible. Learn all about our shipping policies and procedures below
SHIPPING METHODS AND RATES
We have an Island wide 350/- flat rate for Sri Lanka.
Our orders are shipped and delivered on business days (Monday through Saturday, excluding major holidays). We kindly ask that you anticipate 3-5 business days for standard shipping in Sri Lanka.
ORDER STATUS
We process orders Monday through saturday in the order in which they are received. Orders placed after Saturday 12:00PM hand over to courier service on Monday.
If you want to check the status of your order or If you have questions about your order, please send us a whatsApp message 076 598 9787 with order number .
CHANGE SUBMITTED ORDERS
If you need to change an order you have already placed, please send us a whatsApp message 076 598 9787 with order number we will get back to you on the possibility of the same.
REPORT ORDER PROBLEM
If your order is missing a product, contains a damaged item, or other concern, please contact a Risiry.lk Customer Representative 076 598 9787 on whatsapp with order number. We will always do our best to accommodate your concern as efficiently as possible.
RETURNS AND EXCHANGES
Should you ever buy anything from us that is damaged we do free exchange or full 100% money-back guarantee.
please do not hesitate to call us at 076 598 9787 ( 9am -8pm)and it would be our pleasure to assist you however we could.
Thank you for choosing us !